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Short answers, in your language. Most problems are solved in two minutes.
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Getting started
Get started in 5 minutes
Connect Kick, turn on a few modules, add one overlay to OBS and send a test alert.
2 min read
OBS and overlay
Add the overlay to OBS
One browser source, 1920 × 1080, and every module shows in the right place.
2 min read
Kick and the chat bot
How Winkom talks to Kick
Kick sends your follows, subs, gifts, KICKs and chat to Winkom through official webhooks.
2 min read
Set up the chat bot
Choose who posts Winkom messages in your chat and make sure chat modes never block it.
2 min read
Modules
Module settings: Essentials, Advanced, Expert
The settings that matter are first. Everything else is one click away, and nothing is lost.
2 min read
Alerts: style, minimums and messages
Pick a style, choose which events show, and write your own messages.
2 min read
Keep your chat safe with Guardian
Filters for links, spam, caps and bad words in Derja, Arabic, French and English.
3 min read
Points, TTS and sounds
Viewers earn points by watching and chatting, then spend them on TTS, sounds and games.
2 min read
Games
Run games with your chat
Chat Party, Chkoun el Dhib?, tournaments: start them in two clicks.
2 min read
Troubleshooting
The overlay shows nothing
Most of the time it is the OBS source settings or an old URL.
2 min read
Alerts don’t fire
Check the alert is on, above its minimum, and that Kick events reach Winkom.
2 min read
The bot doesn’t answer in chat
Usually a chat mode blocks it, or the bot account was disconnected.
2 min read
Contact support
A real person from the Winkom team reads every ticket.
1 min read